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Strategic Legal Technology

1/31/2010

Personal Productivity Tools: X1, Xiant, and HootSuite
[ Personal Productivity ] — Ron @ 3:41 pm

Legal Tech begins tomorrow and I am in position at the NY Hilton. With the show’s emphasis on e-discovery and enterprise systems, we can easily forget that personal productivity is still an important legal technology goal . So, before the din of reports on enterprise systems from Legal Tech coming this week, I report here on three personal productivity tools I’ve been using since the December holiday season, to excellent benefit. 

Desktop Search with X1. In 2009, I had to uninstall Google Desktop Search because it seemed to crash Outlook. (Well, that’s what my IT advisors told me and after uninstalling, the crashes stopped.) For some time, I lived without desktop search, which was painful. I’ve now been using X1 ® Professional Client Version 6.2.4 for about 5 weeks. I find it very useful and better than Google for the most part. It’s intuitive interface allows _fast_ searching of e-mail or files (a tabbed interface allows selecting other categories such as Inbox or music). Fields allow searching by meta data such as sender, subject, or date for e-mail and document type or path for files. X1 provides a viewer for most file types, though I personally don’t use it that much. Working from the search result list, it’s very easy to open files or the file directory in which the file sits. Personally, I like it better than Google Desktop. The only thing I can think of that it does not do that Google does is index web pages visited. (One tech note for install: I had some clutter in my Outlook profiles, meaning some old ones. X1 found these and wanted to index files that no longer existed. This forced me to clean-up old profiles, which is probably a good idea anyway.)

E-mail Autofiling with Xiant. I have long been impressed by Decisiv by Recommind, a product for automatically filing e-mail. That has not been available to me but late last year I read about Xiant Filer for automatically filing e-mail messages. Xiant is a company started by Microsoft co-founder Paul G. Allen. Xiant integrated easily with Outlook and saves me a lot of time filing messages (individual messages and threads, including replies, which means I now rarely need to file sent messages - a huge savings in time). I know some people think filing is a waste of time, that with products like X1, you can find messages. But I personally still find it useful to be able to scan a folder of related messages so that I can see the history of a project. I’ve used Xiant a few weeks and its recommended folders are typically good picks and seem to improve over time as it “reads” more of my e-mail and “sees” my filing choices. Though not billed as a feature, Xiant has the benefit of allowing me to find where in my extensive list of nested folders a particular folder sits. Can you tell I am splitter and not a lumper? [Tech note: At least for my install, the buttons Xiant adds to each messages for auto-filing do not work; I can only file from my inbox. Also, though I have three views / windows of Outlook open, the Xiant buttons appear only on one of them. I have not sought tech support to resolve these issues.)

Ease Tweeting with HootSuite. HootSuite is a web site that simplifies writing and reading Tweets across multiple Twitter accounts (and other social media though I only use it for Twitter). I like it’s multi-column interface better than the native Twitter interface, though I continue to use the latter in some instances (e.g., searching Twitter).

[As usual, the above are my opinions and I have received no consideration from any of the vendors / products reviewed here.]

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  1. Your first comment is dead on – there are huge gains to be had in personal productivity.

    I like HootSuite, but I like Seismic Desktop even better. It’s elegant where HootSuite is clunky… and it doesn’t put a silly dialog in your face if you’re not active for an hour. Like HootSuite, Seismic integrates Facebook and Twitter, though not LinkedIn (yet).

    BTW, Vista and Windows 7 have a quick, functional desktop search built in, though X1 may add a bit of elegance.

    (Minor personal plug: I’ll be talking about personal productivity in the second half of the Getting Paper Out of the Office session Tuesday 10:30.)

    – Steven B. Levy
    Author, Legal Project Management: Control Costs, Meet Schedules, Manage Risks, and Maintain Sanity

    Comment by Steven Levy 1/31/2010 @ 7:12 pm

  2. I agree with Ron’s opinion but would like to add. The productivity carrot is a great way to get some compliance activity at the individual level. The appropriate “filing” or tagging of email that fits the business retention requirements can be achieved by giving back to the employee a little bit of productivity and easy of finding what they need when they need it.

    (I am an X1 user and advocate since 2006)

    Comment by Rich 2/2/2010 @ 2:06 pm

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